As some of you may know, I lost connection to my DJI Spark last week and it did not come back home. I opened a ticket with DJI and was told yesterday that they viewed the log files that I had sent back. They did not admit that I lost connection. They actually admitted nothing. They offered a 30% discount if I wanted to buy a new DJI Spark. Why would I want to buy something that may or may not work again? What if the new DJI Spark does the same thing and I can't locate it again? This is awful customer service from DJI.
I still have the remote control, one battery and the case along with some propellers. I honestly don't know what I'm going to do now. I would love to get another drone but I am hesitant to get another DJI product.
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